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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Beth H

November 3, 2026

5 out of 5 rating by Beth H
"I spoke to Nick and he was very patient and answered all my questions! He was extremely professional and meticulous. It was a phenomenal experience."
We responded:
"Beth, we’re glad Nick made you feel supported with his patient and professional approach! Taking the time to listen and help customers through their questions is something we truly value. Thanks for recognizing Nick and trusting our team with your insurance!"
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Keisha Locasto

November 3, 2026

5 out of 5 rating by Keisha Locasto
"Very professional and helpful with my coverage. Thank you"
We responded:
"Keisha, we’re glad our team made a positive impression! Providing professional, helpful service and making sure you feel supported with your coverage are always priorities for us. Thanks for taking a moment to share your feedback!"
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Wil Liddle

November 3, 2026

5 out of 5 rating by Wil Liddle
"Nick is the man. Exceptional service. Very professional. Would recommend to other customers."
We responded:
"Thanks, Wil! Nick will be thrilled to hear your feedback about his exceptional service. We appreciate your recommendation and are here whenever you need assistance with your insurance needs."
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Grant Wilson

November 2, 2026

5 out of 5 rating by Grant Wilson
"Nick was very helpful and professional. Enjoyed chatting with him."
We responded:
"Grant, we’re glad Nick made your chat a positive experience! His helpful and professional approach is exactly the kind of service we want every customer to receive. Thanks for taking a moment to recognize him and for trusting our agency with your insurance needs!"
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Gavin Dutton

November 2, 2026

5 out of 5 rating by Gavin Dutton
"Nick was very helpful with helping me pay my bills."
We responded:
"Gavin, we’re glad you took the time to drop us a note! It's great to hear that Nick was able to assist you with your billing needs. We appreciate your trust in our agency for your insurance needs."
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Deborah Welker

October 30, 2026

5 out of 5 rating by Deborah Welker
"Alyssa was wonderful."
We responded:
"Thanks, Deborah! Alyssa will be thrilled to hear your feedback. We appreciate your trust in our agency for your insurance needs."
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Hijo de Goyo Otero

October 9, 2026

5 out of 5 rating by Hijo de Goyo Otero
"Thank you to Alyssa and Trevor for taking care of my home and auto insurance needs so promptly!

Excellent service and great savings! I switched to State Farm and received a lower premium than my previous insurer’s renewal quote, with more coverage options and higher coverage limits. I’m very pleased with the service and value.

Highly recommend Alyssa, Trevor, and their team!"
We responded:
"Great service and savings on your home and auto insurance? We love that! Alyssa will be happy to know she helped make your experience a positive one. Thanks for choosing our team—we’re always here whenever you need a hand!"
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Toni Zygadlo

October 5, 2026

5 out of 5 rating by Toni Zygadlo
"Friendly, communicative, knowledgeable"
We responded:
"Hi Toni, thank you for highlighting our team's friendliness and communication skills! We're grateful for your trust in our agency and are always here to assist with your insurance needs. Have a great day!"
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Pedro Vavaja

October 4, 2026

5 out of 5 rating by Pedro Vavaja
"Answered all my questions promptly: got more insurance coverage for a lower price! Thanks!"
We responded:
"Pedro, it's great to hear that you received prompt answers and were able to secure more coverage at a lower price. We appreciate your trust in our agency and look forward to assisting you with any future insurance needs."
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Donna Hucks

September 30, 2026

5 out of 5 rating by Donna Hucks
"I am very satisfied with my agent Trevor P. He answered all of my questions and was very easy to work with."
We responded:
"Hi Donna, we’re glad we could be there for you! It’s great to hear that he was able to address all your questions and simplify the process for you. We appreciate your trust in our agency for your insurance needs."
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Tony Ferrer

September 22, 2026

5 out of 5 rating by Tony Ferrer
"Awesome experience with Logan! Saved us almost $300 a month on our homeowners insurance and auto insurance when bundled together. Highly recommend!"
We responded:
"Thanks for sharing your awesome experience, Tony! Logan will be thrilled to hear about the savings of nearly $300 a month on your homeowners and auto insurance. We appreciate your recommendation and are here whenever you need assistance. "
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Mark and Victoria

September 17, 2026

5 out of 5 rating by Mark and Victoria
"Logan did a fantastic job setting us up with auto insurance for our two vehicles Plus insurance for our travel trailer. Super pleasant super fast and super easy and a great price. Thank you very much."
We responded:
"Hi Mark and Victoria, getting new coverage should be simple, and we’re happy Logan made it just that way! Thanks for sharing your experience and trusting us with your auto and travel trailer insurance. We’re grateful to have you with us!"
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Jerae Gaston

September 15, 2026

1 out of 5 rating by Jerae Gaston
"New homeowner for 3 years. I’m in the process of roof repair and would like to move on from my current provider after repairs. Calling to get quotes and apparently I’m not approved instead of helping me figure out why Alyssa quickly ended the call. Again, very new to how any of this works. Very rude."
We responded:
"Hi Jerae, thank you for sharing your feedback. I’m sorry the conversation left you feeling dismissed. That’s certainly not the experience we want someone to have when they call our office with questions.

Insurance companies have underwriting eligibility requirements that can sometimes prevent us from providing a new homeowners quote while certain repairs or conditions are ongoing. Unfortunately, those requirements are not something our agency can override. That said, we should always take the time to explain that clearly and respectfully.

I’d be happy to speak with you personally to better explain the situation and determine whether there may be an opportunity for us to help once the repairs are completed. Please feel free to contact our office and ask for me directly.

— Trevor Pinkston, Agent"
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Andy Thompson

September 14, 2026

5 out of 5 rating by Andy Thompson
"So far so good"
We responded:
"Andy, we’re taking this as a pretty strong sign that we’re doing right by our customers. Thanks for the rating!"
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Cassandra Magee

September 4, 2026

5 out of 5 rating by Cassandra Magee
"Great service, affordable prices!"
We responded:
"Cassandra, it was really nice hearing from you! We're glad to hear that you found our service great and our prices affordable. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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Marita Morris

August 31, 2026

5 out of 5 rating by Marita Morris
"So impressed with Zach and this office. The service is spot on."
We responded:
"Marita, hearing that Zach and the team have stood out in such a positive way really made our day! We’re grateful you took a moment to recognize the experience you’ve had with our office. Thanks for trusting our team with your insurance!"
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Jack Behan ultimate

August 31, 2026

5 out of 5 rating by Jack Behan ultimate
"My Agent Alyssa was amazing. No pressure and had everything ready for me to accept the policy. Great experience."
We responded:
"Thank you for sharing your experience, Jack! It's great to hear that Alyssa provided you with a seamless and pressure-free process. We're glad to have been able to assist with your insurance needs, and if you ever need further assistance, feel free to reach out."
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Gen Doll

August 27, 2026

5 out of 5 rating by Gen Doll
"My dad just passed away and after living with him for over 10 years, I’m dealing with handling his estate and switching bills from his name to mine and it’s been so stressful. I was really anxious to get car insurance in my name because 1) it was just another thing that made me realize he was really gone, and 2) I was a driver on his policy and hadn’t had my own policy in over a decade. If I had just called State Farm in the first place, I could’ve skipped all the anxiety.

Alyssa was so great! I ended up getting one of my car’s full coverage, the other liability, and a scooter full coverage! After talking to her for a few mins and getting some info, she sent me estimates for liability and full coverage AND when I couldn’t talk on the phone, I was able to text her! Which was so awesome!! I’m use to National General/Direct Auto, which even with FULL coverage my policy didn’t cover if I hit a deer and only had an option to pay for an “add-on” just for me to be able to be reimbursed for a tow, which who wants to worry about paying for a tow truck after you’re in an accident?! With my new policy here, I have unlimited tow! AND I now have 24/7 roadside service!! So many things that I didn’t have with my old insurance, AND things that other insurance companies didn’t offer me without paying way more!

I feel so much better knowing I can actually go to an office in person to talk to someone if I need something. Heck, I’m sure I could just text Alyssa if I have any questions lol. I have to add at least one more vehicle in the near future, and I’ll definitely be getting the life insurance she told me about. As a smoker in my 30’s, a $100k policy for 20 years is only $29/month. That’s just $7k over 20 years, which I’m absolutely willing to pay to know that my kids and family will at least have some money to help them and make life a little easier, God forbid. I really hope this agency turns out to be as great as I think it is!"
We responded:
"Sending our heartfelt condolences, Gen Doll. We’re truly sorry for your loss and are grateful you took the time to share your experience during such a difficult time. We’re glad Alyssa could be there to help you navigate your insurance needs and make sure you had coverage you felt comfortable with. Whether you need help with another vehicle or have questions about your options, our team is here for you."
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Delaney Cortazzo

August 21, 2026

5 out of 5 rating by Delaney Cortazzo
"Logan was absolutely awesome to work with! He made the entire process so easy and was incredibly friendly, knowledgeable, and easy to talk to. He took the time to answer all of my questions and made sure I felt comfortable with everything. Highly recommend Logan!"
We responded:
"We’re grateful you’d recommend us, Delaney! We're delighted to hear that Logan made your experience smooth and enjoyable with his friendly and knowledgeable approach. Our team is always here to ensure you feel comfortable and informed about your insurance needs. If you have any more questions in the future, don't hesitate to reach out."
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B

August 19, 2026

5 out of 5 rating by B
"Great experience - Logan was very patient, professional and helpful as we reviewed home, auto, and umbrella policies. Highly recommend their group!"
We responded:
"Thanks for the kind words! It’s wonderful to hear Logan was there to answer your questions and make reviewing your home, auto, and umbrella policies a smooth experience. If you ever need anything, you know where to find us!"
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Bernie Wolf

August 7, 2026

5 out of 5 rating by Bernie Wolf
"Current rates jumped so I shopped around. Called several major companies and did careful comparisons. Had to call State Farm back to double check since their rates were significantly less than any of the others - wanted to make sure I was comparing the same coverage. Coverage was the same and I’m switching to save hundreds of $$$$! Friendly knowledgeable and great rates - very happy new State Farm customer!"
We responded:
"Bernie, sounds like we found a combination that worked for you! We’re glad the rates and coverage met your expectations and that you’re enjoying being part of the State Farm family. Thanks for choosing our team!"
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Blake Bridges

August 7, 2026

5 out of 5 rating by Blake Bridges
"Best insurance around!"
We responded:
"Helping people every day is why we're here. Thanks for the 5 stars, Blake!"
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Sam S

August 4, 2026

5 out of 5 rating by Sam S
"Logan was very helpful throughout the process and made switching our home and auto insurance simple and straightforward. He responded quickly, explained the coverage options clearly, and helped us get a competitive bundled rate. I really appreciated his friendly, professional service and would highly recommend him to anyone looking for insurance."
We responded:
"Your experience is exactly what we hope to create for every customer! We’re happy to know Logan provided helpful guidance and made it easy to get the information you needed, Sam. Thank you for choosing our agency—we look forward to continuing to support your insurance needs."
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Deborah Ware

July 31, 2026

5 out of 5 rating by Deborah Ware
"Alyssa Raney was professional and Compassionate..I switched over from another insurance company. I never bundled before and she made it comfortable and easy and explained all details in lamen terms for me to understand. With Sincere Gratitude Thank you Alyssa for helping this USN/DAV with over and fir the very needed savings with a Trusting Company."
We responded:
"Deborah, we love hearing feedback like this! Thank you for taking the time to share your experience. Helping wonderful customers like you is one of the most rewarding parts of what we do."
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Kelsey Fagan

July 31, 2026

5 out of 5 rating by Kelsey Fagan
"Zach is the best!!!!"
We responded:
"Kelsey, we couldn't scroll past your review without saying thank you! It's nice to hear you had a great experience with Zach!"